Zendesk-native AI automation for customer support
Ultimate is a Zendesk-native AI platform that automates customer support conversations across chat, email, and social. Uses generative AI to understand intent and resolve tickets, with seamless human handoff when needed.
Cognigy is an enterprise conversational AI platform for customer and employee service automation, enabling the creation of sophisticated AI voice and chat agent
AI-powered customer success platform for reducing churn and driving net revenue retention.
AI-first customer service platform