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Customer Support

45 tools in this category

AI-powered customer service, helpdesk, and support tools

Featured

AI-first customer service platform

chatbothelp-deskai-agent
Paid4.5
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AI-powered customer success platform for reducing churn and driving net revenue retention.

customer successchurn preventionhealth score
Contact4.5
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Cognigy is an enterprise conversational AI platform for customer and employee service automation, enabling the creation of sophisticated AI voice and chat agent

conversational AIvoice AIcontact center
Paid4.5
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Real-time customer success platform that helps SaaS businesses fight churn and grow expansions.

customer successchurn reductionreal-time tracking
Contact4.4
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Ultimate is a customer support automation platform that uses generative AI to automate text-based customer service interactions across chat, email, and messagin

support automationAI agentZendesk
Paid4.4
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Kore

virtual assistantIVAconversational AI
Paid4.4
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Ada is an AI-powered customer service automation platform that enables brands to deliver personalized, multilingual support experiences at scale without relying

chatbotcustomer automationno-code
Paid4.4
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AI customer support helpdesk for e-commerce brands

ecommerceshopifyautomate
Paid4.4
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AI customer service automation for enterprises

enterpriseautomationmultilingual
Paid4.4
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AI customer service agent that resolves support tickets automatically.

customer-servicechatbothelpdesk
Paid4.4
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Composable customer success platform with AI-driven health scoring and lifecycle automation.

customer successSuccessBlayshealth scoring
Freemium4.3
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Netomi is an AI customer service platform that uses advanced natural language understanding to automatically resolve customer queries across email, chat, messag

AI customer serviceemail automationchat automation
Paid4.3
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Knowmax is an AI-powered knowledge management platform for customer support teams that structures institutional knowledge into decision trees, visual guides, an

knowledge managementdecision treesagent assist
Paid4.3
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Freshdesk Freddy AI is the AI engine embedded across the Freshworks customer support suite, providing intelligent automation for helpdesk tickets, chat, and age

helpdesk AIticket automationagent copilot
Freemium4.3
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People-centered AI customer service platform

customer-viewai-sidekickomnichannel
Paid4.3
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LiveChat with AI-powered response suggestions and chatbots

reply-suggestionssentiment-analysischatbot
Paid4.3
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Tidio's Lyro AI chatbot that resolves customer queries automatically

lyroai-chatbotecommerce
Freemium4.3
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AI customer support automation for enterprise contact centers

enterpriseticket-automationzendesk
Paid4.3
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Enterprise AI customer service automation platform

enterpriseno-codedeflection
Paid4.3
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Build AI chatbots trained on your website and documents

custom-chatbotno-codewebsite
Freemium4.3
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People-centered AI customer service platform

people-centeredconversation-historysidekick-ai
Paid4.3
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Enterprise AI-powered customer service automation platform.

enterpriseautomationmultichannel
Contact4.3
Visit

Thankful is an AI customer service agent platform designed specifically for retail and ecommerce brands, providing AI-powered automation for customer emails, ch

ecommerce supportemail automationAI agent
Paid4.2
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Inbenta is an AI platform for customer experience automation that uses patented natural language processing and neuro-symbolic AI to understand customer intent

NLPchatbotknowledge base
Paid4.2
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Capacity is an AI-powered support automation platform that connects a company's entire knowledge base, CRM, and internal systems into an intelligent chatbot tha

support automationknowledge basechatbot
Paid4.2
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Help Scout's AI Summarize and Assist for faster support

conversation-summarizereply-draftingknowledge-base
Paid4.2
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Freshdesk's Freddy AI for ticket resolution and agent assistance

freddy-aiticket-resolutionself-service
Freemium4.2
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Fully managed AI customer service solution

managed-servicehybrid24-7
Paid4.2
Visit

AI customer support automation for e-commerce brands

e-commerceorder-trackingreturns
Paid4.2
Visit

Generative AI for IT service desk and customer service

itsmit-servicehr
Paid4.2
Visit

Zendesk-native AI automation for customer support

zendeskautomationintent
Paid4.2
Visit

AI customer support directly inside Gmail

gmailshared-inboxemail-support
Freemium4.2
Visit

Generative AI for customer support teams

deflectiontriageassist
Paid4.2
Visit

AI-powered CRM for high-volume customer service

crmhigh-volumeai-agent
Paid4.2
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AI-powered helpdesk for growing businesses

helpdeskticketingautomation
Freemium4.2
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AI-enhanced customer support platform with intelligent triage.

helpdeskticketingcustomer-service
Paid4.2
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AI chatbot builder for lead generation and customer support

lead-generationlanding-pageforms
Paid4.1
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AI help center that predicts and resolves customer questions

help-centerself-serviceknowledge-gaps
Freemium4.1
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AI-powered messaging platform for customer support

messagingfreddy-aimultichannel
Freemium4.1
Visit

AI chatbot and live chat platform for customer support

live-chatdialogflowhandoff
Freemium4.0
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AI support suite with chatbot, ticket AI, and knowledge base

chatbotticket-deflectionknowledge-base
Freemium4.0
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AI-powered cloud contact center platform

contact-centersentimentagent-assist
Paid4.0
Visit

AI IT helpdesk automation in Slack and Teams

it-helpdeskslackteams
Paid4.0
Visit

AI chatbot and live chat for customer support

chatbotlive-chatdialogflow
Freemium4.0
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AI chatbot platform for small business customer support.

chatbotlive-chate-commerce
Freemium4.0
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Frequently Asked Questions

What is the best AI customer support tool in 2026?

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The top-rated AI customer support tools include Intercom AI, Gainsight AI, Cognigy. These are ranked by rating and popularity across thousands of users.

Are there free AI customer support tools?

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Most AI customer support tools offer free tiers or trials. Use the "For Beginners" filter to find the easiest to start with.

How do I choose the right AI customer support tool?

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Start by identifying your primary use case. Then filter by pricing, check ratings, and compare features side-by-side. Use our Compare tool to evaluate two tools head-to-head before deciding.

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