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Unbabel
AI + human translation for customer support teams
About Unbabel
Unbabel combines AI translation with a community of post-editors to deliver quality translations at scale for customer support. Integrates with Zendesk, Salesforce, and major helpdesk platforms.
Pros
- Human quality assurance
- CX platform integrations
- Scalable
Cons
- More expensive than pure MT
- Support-team focused
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