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Unbabel

AI + human translation for customer support teams

About Unbabel

Unbabel combines AI translation with a community of post-editors to deliver quality translations at scale for customer support. Integrates with Zendesk, Salesforce, and major helpdesk platforms.

Pros

  • Human quality assurance
  • CX platform integrations
  • Scalable

Cons

  • More expensive than pure MT
  • Support-team focused

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