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Unbabel

AI + human translation for customer support at scale

About Unbabel

Unbabel combines neural machine translation with human review for enterprise-scale translation of customer support conversations. Handles multilingual support across 100+ languages with quality assurance and integrations with Zendesk, Salesforce, and Freshdesk.

Pros

  • AI + human quality
  • 100+ languages
  • Support platform integrations

Cons

  • Very expensive
  • Enterprise contracts

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