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Unbabel
AI + human translation for customer support at scale
About Unbabel
Unbabel combines neural machine translation with human review for enterprise-scale translation of customer support conversations. Handles multilingual support across 100+ languages with quality assurance and integrations with Zendesk, Salesforce, and Freshdesk.
Pros
- AI + human quality
- 100+ languages
- Support platform integrations
Cons
- Very expensive
- Enterprise contracts
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